Residential Care
Comfortable, supported daily living for residents who value their independence with help close at hand.
Learn more Welcoming new residents — North East England
Compassionate care you can trust
Providing high-quality residential care in a safe, warm and welcoming environment — where every resident is supported to live well, with kindness at the heart of everything we do.
- 30+
- Years of care
- 24/7
- Qualified team
- 5★
- Family rated
About Built Local Care
A caring community
For more than three decades we've welcomed residents into a home that feels just that — a home. Our team takes the time to know each person, their story and what makes them comfortable. From cooked-to-order meals to garden walks and music afternoons, every day is gently shaped around the people who live with us.
More about usOur care services
Care tailored to every need
From residential support to specialist nursing, our four core services cover every stage of later-life care.
Dementia Care
Specialist, person-centred support that brings calm, dignity and reassurance to every day.
Learn moreRespite Care
Short stays that give family carers a well-earned break — and residents a warm welcome.
Learn moreNursing Care
24-hour qualified nursing for residents living with complex or long-term health needs.
Learn moreWhy families choose us
Trusted across the North East
Experienced carers
A long-serving team with the training and warmth to truly care.
Safe environment
Secure, well-maintained homes inspected and rated to the highest standards.
Personalised care
Care plans built around each resident — never one-size-fits-all.
Family-focused
Open visiting, regular updates and family events throughout the year.
24/7 support
A friendly, qualified team on hand day and night, every day.
Our home
Bright rooms, warm spaces
Light-filled lounges, beautiful gardens and private en-suite bedrooms — designed to feel familiar from the moment you arrive.
Meet the team
Friendly faces, every day
Our team is the heart of Built Local Care — trained, trusted, and here for the long term.
Eleanor Whitfield
Home Manager
Daniel Okafor
Head of Nursing
Priya Sharma
Activities Lead
Tom Reynolds
Senior Carer
In our families' words
Trusted by the people who matter most
"Kind, caring and professional staff who treat Mum like one of their own family."
"A wonderful environment for our loved one. The garden and communal lounge are beautiful."
"Highly recommend this care home — the team go above and beyond every single day."
Visiting
Arrange a visit
The best way to see if we're the right fit is to come and meet us. Pop the kettle on, take a tour, and chat with our team — no pressure, ever.
Find us
In the heart of the North East
- Built Local Care Home
12 Meadow Lane, Durham, DH1 2AB - 0800 123 4567
Just off the A1(M), with on-site visitor parking and step-free access throughout. Public buses stop a short walk from the front door.